Trust & Security
Security at AccessIQ
Security is at the core of everything we do. We implement industry-leading security practices to protect your data and ensure the integrity of our platform.
256-bit
AES Encryption
99.99%
Uptime SLA
24/7
Security Monitoring
HIPAA
Ready
How We Protect You
Security Practices
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We use industry-standard key management practices.
Infrastructure Security
Our infrastructure is hosted on enterprise-grade cloud providers with redundancy across multiple availability zones.
Access Controls
Strict access controls ensure only authorized personnel can access production systems. All access is logged and regularly audited.
Regular Audits
We conduct regular security assessments, penetration testing, and vulnerability scans by independent third parties.
Employee Security
All employees undergo background checks and security training. Access follows the principle of least privilege.
Incident Response
We maintain a comprehensive incident response plan with 24/7 monitoring and rapid response capabilities.
Compliance
Certifications & Compliance
SOC 2 Type II
In ProgressWorking toward certification for security, availability, and confidentiality trust service criteria.
GDPR
In ProgressWorking toward full compliance with EU General Data Protection Regulation requirements.
HIPAA
ReadyArchitecture designed for healthcare industry compliance with appropriate BAA agreements.
PCI-DSS
In ProgressWorking toward payment card industry data security standards compliance.
Infrastructure
Data Protection
Data Centers
Our infrastructure is hosted in enterprise-grade data centers with physical security controls including biometric access, 24/7 surveillance, and environmental controls.
Data Isolation
Customer data is logically isolated using secure multi-tenant architecture. Enterprise customers can opt for dedicated infrastructure with additional isolation guarantees.
Backup & Recovery
We maintain regular backups with point-in-time recovery capabilities. Backups are encrypted and stored in geographically separate locations to ensure business continuity.
Data Retention
We retain data only as long as necessary to provide our services or as required by law. Upon account termination, customer data is securely deleted within 90 days.
Common Questions
Security FAQ
Vulnerability Disclosure
We appreciate the security research community's efforts in helping us maintain the security of our platform. If you discover a security vulnerability, please report it responsibly.
Have Security Questions?
Our security team is here to help. Contact us for security documentation, compliance questions, or to report a vulnerability.
Contact Security Team